What is your delivery minimum?
Our minimum for delivery is $50 unless stated otherwise.
What are your hours of operation?
We are open 7 days a week. Monday through Saturday from 11am-8pm and Sundays from 11am-7pm.
Are taxes included in your pricing?
Yes, taxes are already included for your convenience.
Do you accept Credit Cards? What form of payments do you accept?
No. We are cash only until legislation changes.
How do I sign up to be a patient with your collective?
There are two options to for joining our collective.
First option, you can go onto our website at www.hipjoynt.com and choose the box that says “Sign up as a New Member“, and fill out the form on our website and upload your documents (you can choose to show them to our driver on arrival of your delivery and they will take the photos for you). Once our dispatch has received your application, we will personally give you a courtesy call to confirm your patient account has been verified and let you know that you are in our system.
Second option, you can give us a call and our dispatch will create your account over the phone. Please have your Cannabis Recommendation available for the verification process.
Do I need to show the driver my doctor’s letter of recommendation every time I place an order?
Yes. Under current California laws, you are required to show proof of your doctor’s letter of recommendation each time you place an order.
Will your driver’s vehicle have any logos with your company name?
No. Hip Joynt brings you Quality with Discretion.
Do I have to be 18 years or older to become a patient with your collective?
Yes. Under California Law (Health & Safety Code 11361), it is illegal for minors to receive medical cannabis.
What forms of ID can I use?
We accept Government Issued ID, Passport, Work ID, or School ID. However, they must be VALID.
I just placed my order and the dispatch told me within an hour. What happens now?
We strive to deliver your medicine within an hour, however, during peak hours it can take up to 90 minutes. Our drivers are trained to give you a courtesy call before they are en route with their estimated time of arrival.
I am currently staying at a Hotel/Motel. Would you be able to deliver to me?
For the safety of our drivers, we will not deliver to Hotels or Motels. However, please call our dispatch department and we will further assist you.